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Customer Service

Shipping & Delivery
The products bought on the site Biarritz Boardriders are deliverable in Metropolitan France, DOM and TOM, Corsica, Monaco and everywhere in Europe. Biarritz Boardriders could not be held responsible for the consequences due to a delay of delivery on behalf of the company of Transport.
The delivery can vary from 3 to 15 working days for the Metropolitan France, Corsica and Monaco, subject to availability of the products. The delivery can vary from 7 to 30 working days for Dom Tom as well as the Member States of the European union and to other country , subject to available item in stock.
The ordered product is delivered by the post office (colissimo recommended) or by an independent conveyor, to the address being reproduced on the purchase order. If the products must be returned to us, they must be it in the seven days following the delivery. Any complaint formulated out of this time could not be accepted. The return of the product could be accepted only for the products in their state of origin (packing of origin...). If at the time of the delivery, packing is damaged, torn, opened, you must then check the state of the articles. If they were damaged, you must imperatively refuse the parcel and note a reserve on the delivery form.
Privacy & Security
Biarritz Boardriders intends to protect your personal Data and to maintain their quality. Biarritz Boardriders will do all that is reasonably in its capacity to take measurements and the technical precautions which are essential to make safe the Personal Data and to protect them from any access, any use or any modification unauthorized and counters any abusive destruction. How we protect your data: - we limit access to your Personal Data. Only the agents called to consult these data to provide products and services will have access there. .
Returns & Replacements
The expenses of return in the case of a retractation will be with your load. The right to of repossess could be accepted only for the complete products, in their state of origin (packing origin) with a copy of the purchase invoice. The turned over, damaged, damaged incomplete articles or dirtied by the customer are not shown, they will be sent back to the load of the customer.
Payment, Pricing & Promotions
Biarritz Boardriders reserves the right to modify its prices constantly but begins to apply the prices which will have been indicated to you at the time of your order.
By Paypal: it is necessary to open a Paypal account to be able to pay by this mode of payment http://www.paypal.com
By check: send an order check of S.A.R.L MANA at the following address: S.A.R.L MANA. QUIKSILVER BOARDRIDERS CLUB. 29 Blv Charles De Gaulle. 64200 BIARRITZ FRANCE. TEL: +33 (0)5 59 22 03 12
Please attach a printed confirmation of your order which you received by E mail. Your order will be validated as of reception of the payment. The products remain the property of Biarritz Boardriders to the integral payment of the invoice. However as from the delivery, the risks of the delivered goods are transferred to the customer.
 

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